13 Nov 2026

Issues impacting our response to queries by email

Dear Client,

As you may be aware, we are currently experiencing a broader service disruption affecting multiple Microsoft 365 applications. Microsoft has confirmed this is an ongoing global infrastructure issue and their engineering teams are actively working on restoring the service.

The current situation impacts our capacity to respond to your emails quickly. We are continuously monitoring Microsoft's recovery updates and will notify you as soon as full-service stability is confirmed.

For your security, please note that MCB will not contact you or ask you to contact us from alternative email addresses than our usual one.

For urgent assistance, please contact your Account Executive or visit our nearest MCB Branch.

We thank you for your patience and understanding.